• Assisted with the preparation and execution of Summer Rental Groups
• Prepared keys, completed paperwork, made copies, and distributed pertinent information to guests
• Tracked check-ins and check-outs, troubleshot issues, and provided exceptional guest service
• Managed audiovisual components, guest registration, and venue readiness
• Served as an essential employee in emergency situations

• Answered multi-line phone system and greeted callers with professionalism
• Scheduled 100+ appointments and conducted follow-up calls to clients
• Screened and directed incoming calls, providing information and taking messages
• Managed confidential information with utmost discretion and strict confidentiality protocols

• Maintained confidential files and records in accordance with company policies
• Coordinated logistics for conferences, seminars, and other corporate events
• Managed office supplies and inventory to ensure smooth daily operations
• Developed efficient filing systems, both physical and electronic

• Provided peer-to-peer college counseling during lunch and after school
• Created and facilitated college access workshops for seniors and juniors
• Planned and organized school-wide events for students
• Maintained positive relationships with Guidance Counselors, Principals, and Staff

• Oversaw reading group for 15 young children aged 2–10
• Provided homework guidance for 8 children aged 6–10
• Supervised cleanup, naptime, and performed regular headcounts